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Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity.

By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future.

With 25 years’ experience and 10,000 employees across Europe and the Middle East, Devoteam promotes responsible tech for people and works to create better change.

#Creative tech for Better Change 

Descriptif du poste

The Sales & Marketing IS team of Devoteam Group is looking for its new Salesforce App Builder to join the IT department. Salesforce CRM for Devoteam is deployed in 20 countries for more than 70 entities.  It now has more than 1250 users in total and continues to grow constantly. 

As a Salesforce App Builder, your role will be to 

• Be part of Salesforce project:
  • Participate to the workshop
  • Write the business specifications
  • Implement the Salesforce customisation: Update record lightning layout, create / Update flow, remove no more used component, etc.
  • Test the new features in sandbox before the deployment
  • Communicate new features to the end users and update the knowledge base
• Be part of the Salesforce Run:
  • Check the data quality and perform data cleaning; 
  • Perform biannual pricing model updates;
  • Implement organisational changes of Devoteam group (merge or split of entities, renaming or deactivation of entities);
• Manage project for integration of new entities
  • Data transfer and training session
• Build custom reports and dashboard for managers 
• Gather the requirements and design the report and dashboards for the top management
• Manage Internal and End Users Documentation
• Write articles in the learning centre, create training capsules
• Write articles in the internal knowledge base for all customisations.

Profil recherché

• Knowledge of Salesforce Sales Cloud 
• Good knowledge of Excel or Google Sheet
• Data Loader
• Salesforce flows, Lightning App Builder, validation rules, reports and dashboards
• Sense of Service ++
• Autonomy 
• Fluent English is a Must 
• Ability to listen, challenge and formalise business needs;
• Ability to communicate and interact with key management players.
• Reactivity 
• Knowledge of Hubspot marketing tool is a plus but not required

The Devoteam Group works for equal opportunities to promote its employees based on merit and actively fights against all forms of discrimination. We believe that diversity contributes to our organisation's creativity, dynamism, and excellence.

All our positions are open to people with disabilities.